Thank you for choosing Pinaken for your online shopping needs. We strive to provide you
with a seamless and reliable shopping experience. Please take a moment to review our
shipping policy.

Shipping Timelines: -

All orders will be processed and dispatched within 2 business days (Monday to Friday, excluding holidays).

Delivery Timeframes:

- Estimated delivery times vary depending on your location and shipping method.

- Standard Shipping: 12-15 business days.
- For information on expedited shipping you can write to us on customercare@pinaken.com.

Shipping Locations:
- We currently ship within the United States of America and Canada.

Shipping Charges:
- Prices of the products include the rate of Standard Delivery.
- Expedited shipping rates, if applicable, will be conveyed on email when you request for
expediated delivery.

Order Tracking:
- Once your order is dispatched, you will receive a shipping confirmation email with a
tracking number.
- Use this tracking number to monitor the progress of your shipment.
- For any queries regarding the shipping information feel free to reach out to us on
customercare@pinaken.com.
Delivery Exceptions:
- Delays may occur due to unforeseen circumstances such as extreme weather, carrier issues,
or other events beyond our control.
- We apologize for any inconvenience such delays may cause.
Delivery Address:
- Please ensure that your shipping address is accurate and complete. We are not responsible
for delays or misdelivery caused by incorrect address information.
Returns:
- For information on returns and refunds, please refer to our [Return Policy](https://pinaken.com/pages/return-policy).
Contact Us:
- If you have any questions or concerns about your order's shipping, please don't hesitate to
customercare@pinaken.com.
By placing an order with Pinaken you agree to abide by the terms outlined in this shipping
policy. We appreciate your trust in us and look forward to serving you.
Please note that this shipping policy is subject to change, and any updates will be posted on
our website. Last updated: 6 September 2023